Barsbank design and build intelligent AI-powered workflows that automate tasks, maximise efficiency, and unlock scalable growth. With over 25 years' experience in digital systems and a deep understanding of business processes, we help companies implement practical, results-driven AI automation — without unnecessary complexity.
Whether it’s streamlining administrative tasks, integrating disconnected systems, or deploying AI-powered assistants to handle routine communications, we focus on creating workflows that deliver real-world impact. By combining artificial intelligence with powerful automation platforms like n8n, we turn time-consuming processes into intelligent, self-operating data driven systems — so your business can do more, with less.
Understand your workflows. Spot opportunities. Create a plan.
AI success starts with strategy. Our AI Discovery & Strategy service helps your organisation gain deep visibility into current operations, identify the most impactful automation opportunities, and build a roadmap to successfully implement AI across your business. Whether you’re just getting started or looking to scale existing efforts, this foundational step ensures you avoid wasted effort and maximise return on investment.
We start by mapping your core business processes to uncover inefficiencies, delays, and manual work that can be automated or enhanced with AI. We look at what tools you use, how they’re used, and where data flows break down.
What we deliver:
We run collaborative discovery sessions with key team members to extract insights from your daily operations. These structured workshops allow us to identify pain points, gather requirements, and align on automation objectives.
Our approach:
We translate discovery insights into a phased strategic plan tailored to your business goals, budget, and operational maturity. Your roadmap outlines what to automate, when, and how.
What’s included:
We audit your current tech stack to assess how systems communicate, identify integration gaps, and suggest automation-friendly improvements.
Deliverables include:
Build AI and automation into the heart of your operations.
Once the strategy is clear, it’s time to build. We develop custom AI and automation solutions that integrate directly into your existing workflows and tools. Whether you're using HubSpot, Salesforce, Xero, or a bespoke database, we connect your systems and orchestrate powerful AI agents that get real work done—faster, smarter, and without human bottlenecks.
Automate time-consuming, repetitive tasks so your team can focus on higher-value work.
Popular use cases:
We connect the tools that run your business CRMs, HR systems, finance platforms, learning systems—to ensure they work seamlessly together.
Platforms we commonly integrate:
If your systems don’t speak to each other out of the box, we build bridges.
We design and deploy AI agents that work across your systems to carry out complex tasks. These agents can assist with everything from admin and research to sales and marketing support.
Types of agents:
Equip your team with the confidence and clarity to use AI well.
The biggest barrier to AI adoption isn’t the tech—it’s people. Our training and enablement services ensure your staff aren’t just aware of AI, they’re confident in using it. We create tailored training experiences for both technical and non-technical teams, and provide tools to embed AI knowledge into your organisation for the long haul.
We deliver interactive training tailored to roles, tools, and team skill levels. From frontline staff to senior leadership, we make AI practical and approachable.
Formats include:
We provide your team with curated prompt packs, templates, and example workflows to get started with tools like ChatGPT, Claude, and others.
Deliverables include:
AI adoption requires culture change. We guide your team through every step of the transition—from pilot projects to full implementation.
Support includes:
We run accessible, jargon-free sessions to help non-technical staff understand what AI is, what it can (and can’t) do, and how to use it safely and ethically in their day-to-day work.
Popular topics:
AI systems are not "set and forget." They require continuous refinement, monitoring, and adaptation. Our Ongoing AI Support service ensures your automation workflows stay effective, your tools stay updated, and your team always has expert help on hand.
We routinely review and improve your AI and automation flows to ensure they remain aligned with business goals and system changes.
Activities include:
We set up intelligent monitoring for mission-critical automations and data pipelines, with alerts and fallback logic to keep operations smooth.
You get:
Support includes:
Access ongoing expert support via Slack, email, or scheduled calls. Whether it's troubleshooting, feature expansion, or roadmap reviews—we’re here when you need us.
Options:
Artificial Intelligence (AI) refers to the development of computer systems capable of performing tasks that typically require human intelligence, such as recognising speech, making decisions, and analysing large amounts of data. These systems mimic cognitive functions through advanced algorithms and data processing techniques. From chatbots that handle customer service to algorithms that predict sales trends, AI is becoming an everyday tool for businesses of all sizes. By enabling machines to learn and adapt, AI can provide faster responses, reduce errors, and handle repetitive tasks that take up valuable time. For small business owners, understanding how AI works is the first step toward harnessing its full potential.
AI is reshaping roles rather than simply eliminating them, especially in small business environments where time and resources are often limited. Tasks that are repetitive, such as data entry or appointment scheduling, are increasingly managed by AI tools, freeing up staff to focus on more strategic and creative work. For instance, a local retail shop might use AI-driven inventory management, allowing employees to spend more time enhancing the customer experience. While some roles may shift, AI often complements human efforts, helping businesses operate more efficiently and scale operations without proportionally increasing headcount.
Artificial Intelligence can be categorised into three main types: narrow AI, general AI, and superintelligent AI. Narrow AI, also known as weak AI, is the most common and is designed to perform specific tasks, such as virtual assistants, fraud detection systems, or image recognition tools. General AI would hypothetically perform any intellectual task a human can do, though it remains a future concept. Superintelligent AI, which exceeds human intelligence in all aspects, is still theoretical. Most tools accessible to small businesses today fall under narrow AI and focus on solving targeted problems like optimising marketing campaigns or streamlining customer service.
AI automation combines artificial intelligence with automated systems to perform tasks without the need for constant human input. Unlike traditional automation, which follows fixed rules, AI automation can learn from data, adjust to changing conditions, and make decisions based on patterns it recognizes. For instance, an e-commerce business might use AI automation to personalise email marketing campaigns based on individual browsing behavior, automatically adjusting messaging to suit different customer segments. It can also be used to sort customer service tickets by urgency or detect fraud in financial transactions with minimal oversight. For small businesses, this approach means more accuracy, faster processes, and reduced overhead turning time-consuming tasks into opportunities for growth.
AI enhances business efficiency by automating routine processes, speeding up decision-making, and delivering actionable insights based on real-time data. For example, AI-powered analytics platforms can highlight purchasing patterns, enabling businesses to better manage inventory and reduce waste. Automated chatbots can handle hundreds of customer queries simultaneously, improving service without expanding the support team. Additionally, AI can assist with tasks like lead scoring, appointment reminders, and invoice generation, saving hours of manual work each week. By streamlining operations and reducing manual errors, AI helps business owners focus on growth and innovation.
AI automation helps small businesses by managing time-consuming tasks that don’t require constant human oversight, such as scheduling, reporting, or lead qualification. Imagine a scenario where invoices are generated and sent automatically based on completed sales, or where customer follow-ups are triggered without lifting a finger. These small efficiencies add up quickly. AI tools can also assist in monitoring customer behavior, sending targeted marketing messages, or even predicting future buying trends, all of which contribute to smarter business decisions. The ultimate benefit is more time and energy to focus on strategy, customer relationships, and growing your business.
Discover how AI automation could transform your business with a free initial consultation from Barsbank. Our expert consultants will take the time to understand your goals, identify bottlenecks and AI automation opportunities, and offer practical guidance tailored to your business operations. Simply fill in your details, and we’ll be in touch to start exploring your AI transformation.